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ComplaintsforDanchuk Manufacturing
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Complaint Details
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Initial Complaint
08/29/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Danchuk Manufacturing has stolen $178.96 from me. I returned an item to them which was not satisfactory. They offered me store credit rather than a cash return. I later discovered that they might be going out of business and so I sent them an email requesting a cash refund. (Read below emails from bottom up) They promised to send a refund to my home. They never did and now I cannot reach **************************************** To:************************* Wed, Apr 13 at 7:44 AM Good Morning! Thank you for the reply. I will forward all the information provided to accounting for a refund. This will come in the mail via **** in a few weeks.Thanks ********* ************* Message-----From: <***********************>Sent: Monday, April 11, 2022 11:37am To: ************************************* <***********************************>Subject: Re: Status of Gift Card/ customer credit APOLOGIZE FOR THE LATE REPLY, I'M CURRENTLY WORKING ON RESPONDING EVERYONE'S EMAILS. GIFT CARD NUMBERS is **** **** **** **** GIFT CARD AMOUNTS is $178.96 WERE THEY GIFTED TO YOU? OR WERE THEY FROM A RETURN? From a return *YOUR NAME: ************************* *PHONE NUMBER: House is ************, Cell is ************ *ADRESS: *************************************************** *CUSTOMER NUMBER: ****** Please let me know that You have received this email. So Sorry you are closing as I liked visiting your show room and purchasing in person. Thanks for the many years you were there for the Tri-Five community.WE WILL TRY TO GET YOU A REFUND AS SOON AS POSSIBLE. On Wednesday, April 6, 2022, 10:38:41 AM PDT, *********************************** <***********************************> wrote:APOLOGIZE FOR THE LATE REPLY, I'M CURRENTLY WORKING ON RESPONDING EVERYONE'S EMAILS. ************* Message-----From: "*************************" <***********************>Sent: Monday, March 28, 2022 10:17am To: ************************************* <***********************************>Subject: Status of Gift Card/ customer credit I currently have a credit in the form of a gift card for $178.96 Please contact me at ***********************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.