Additional Information
Additional Information for E PRO Insurance Agency, LLC
- Location of This Business
- 463 Los Feliz, Santa Barbara, CA 93110
- BBB File Opened:
- 8/6/2007
- Years in Business:
- 41
- Business Started:
- 1/1/1983
- Business Started Locally:
- 1/1/1983
- Business Incorporated:
- 1/1/1983
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 0652408 for this business, issued by Department of Insurance
These agencies may include:
Department of Insurance
300 South Spring Street, South Tower
Los Angeles CA 90013
- Type of Entity:
- Corporation
- Alternate Business Name
- certified senior
- Business Management
- Ms. Erica L. Salda, Founder
- Contact Information
Customer Contact
- Ms. Erica L. Salda, Founder
- Additional Contact Information
Fax Numbers
- (805) 967-6254Primary Fax
- (805) 967-6254
- Serving Area
- Santa Barbara County, CA
- Referral Assistance
- Department of Insurance
300 South Spring Street, 14th Floor
Los Angeles CA 90013
Phone Number: (213) 346-6464
http://www.insurance.ca.gov
[email protected]
- Department of Insurance
Alerts
See What BBB Reports OnGovernment Action: BBB reports on known government actions involving business’ marketplace conduct:
On April 11, 2019 California Department of Insurance detectives arrested two persons for allegedly conspiring to commit financial elder abuse against a Santa Barbara resident. Detectives arrested insurance agent Erica Salda at her residence in Santa Barbara, and financial advisor Wendy Foster at her residence in Oxnard.
Salda, 57, and Foster, 59, allegedly targeted a long-time resident of Santa Barbara over a 10-year period. Beginning in 2005, the then 89-year-old victim had a multi-million dollar investment portfolio that she expected to provide her income for the rest of her life.
“It is repugnant that professionals in positions of great trust, like an insurance agent and financial adviser, would target and steal from a vulnerable senior,” said Insurance Commissioner Ricardo Lara. “While the vast majority of licensed agents do not commit fraud, it is important for consumers and their families to be alert for warning signs of abuse.”
Shortly after meeting the victim in 2005, Salda and Foster persuaded her to abandon the licensed professionals who had been managing her estate for years, and replace them with Foster who had no prior experience as a professional fiduciary or attorney-in-fact. Foster and Salda then persuaded the victim to liquidate her entire investment portfolio and invest $3,000,000 in two annuity policies.
Over the next ten years, Foster and Salda allegedly conspired to unnecessarily sell an additional 23 annuities to the victim, many of which were purchased without her knowledge or consent. These sales generated insurance commissions for Salda in excess of $1 million. During the same period of time, Foster collected fees exceeding $400,000 for acting as the victim’s trustee.
Salda operates her business, E-Pro Insurance Agency, out of her home in Santa Barbara. During the course of their relationship with the victim, Salda and Foster failed to disclose material information to her, including the fact that they were engaged in a romantic relationship with each other, and that Foster had declared personal bankruptcy and been sued for fraud by the Federal Trade Commission in the past.
Salda and Foster sought to exert their control over the victim by isolating her from family and friends. As their influence increased, the victim became increasingly dependent upon them to handle her finances and take care of her daily needs. In return, the victim lavished Salda and Foster with tens of thousands of dollars in cash gifts and the use of a luxury automobile. The victim was also persuaded to spend thousands of dollars to pay the education expenses for Foster’s children, including $20,000 for one of Foster’s daughters to spend a year abroad studying in China.
“Isolating a victim from her trusted advisors and family should be a red flag for potential fraud,” said Commissioner Lara.
The Department of Insurance’s Investigation Division in Valencia conducted the investigation. The Department learned about the fraud in 2015 after the victim’s family members became suspicious and contacted Adult Protective Services for assistance.
The charges against Salda and Foster include conspiracy, theft from an elder adult, and multiple counts of insurance fraud. This case is being prosecuted by the Santa Barbara District Attorney.
Salda was booked into custody in Santa Barbara County and Foster was booked into custody at the Ventura County Sheriff’s facility. Bail for each has been set at $500,000.
On June 12, 2023 this case was finally settled with a plea bargain in which Salda agreed to return $250,000 to the estate of Elizabeth Whitney, who died in 2018 at the age of 102. Foster had reached a similar agreement in November 2022.
Licensing
Alert
Salda, 57, and Foster, 59, allegedly targeted a long-time resident of Santa Barbara over a 10-year period. Beginning in 2005, the then 89-year-old victim had a multi-million dollar investment portfolio that she expected to provide her income for the rest of her life.
“It is repugnant that professionals in positions of great trust, like an insurance agent and financial adviser, would target and steal from a vulnerable senior,” said Insurance Commissioner Ricardo Lara. “While the vast majority of licensed agents do not commit fraud, it is important for consumers and their families to be alert for warning signs of abuse.”
Shortly after meeting the victim in 2005, Salda and Foster persuaded her to abandon the licensed professionals who had been managing her estate for years, and replace them with Foster who had no prior experience as a professional fiduciary or attorney-in-fact. Foster and Salda then persuaded the victim to liquidate her entire investment portfolio and invest $3,000,000 in two annuity policies.
Over the next ten years, Foster and Salda allegedly conspired to unnecessarily sell an additional 23 annuities to the victim, many of which were purchased without her knowledge or consent. These sales generated insurance commissions for Salda in excess of $1 million. During the same period of time, Foster collected fees exceeding $400,000 for acting as the victim’s trustee.
Salda operates her business, E-Pro Insurance Agency, out of her home in Santa Barbara. During the course of their relationship with the victim, Salda and Foster failed to disclose material information to her, including the fact that they were engaged in a romantic relationship with each other, and that Foster had declared personal bankruptcy and been sued for fraud by the Federal Trade Commission in the past.
Salda and Foster sought to exert their control over the victim by isolating her from family and friends. As their influence increased, the victim became increasingly dependent upon them to handle her finances and take care of her daily needs. In return, the victim lavished Salda and Foster with tens of thousands of dollars in cash gifts and the use of a luxury automobile. The victim was also persuaded to spend thousands of dollars to pay the education expenses for Foster’s children, including $20,000 for one of Foster’s daughters to spend a year abroad studying in China.
“Isolating a victim from her trusted advisors and family should be a red flag for potential fraud,” said Commissioner Lara.
The Department of Insurance’s Investigation Division in Valencia conducted the investigation. The Department learned about the fraud in 2015 after the victim’s family members became suspicious and contacted Adult Protective Services for assistance.
The charges against Salda and Foster include conspiracy, theft from an elder adult, and multiple counts of insurance fraud. This case is being prosecuted by the Santa Barbara District Attorney.
Salda was booked into custody in Santa Barbara County and Foster was booked into custody at the Ventura County Sheriff’s facility. Bail for each has been set at $500,000.
This matter is pending.
Accreditation
This business is not BBB Accredited
Years in Business: 41
BBB Rating
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