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          Find a Location

          Growtrax has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Growtrax

              99 Aero Camino Goleta Goleta, CA 93117-3103

              BBB Accredited Business

            • Growtrax

              7135 Logistics Center Dr Ste 250 Charlotte, NC 28273-4638

            Business ProfileGrowtrax

            Lawn Care
            Multi Location Business
            BBB accredited business

            Contact Information

            99 Aero Camino

            Goleta

            Goleta, CA 93117-3103

            Visit Website
            (833) 489-5296

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            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA-

            Accredited Since: 8/30/2019

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Grotrax™ ‘All-in-one’ Bio fabric contain Seed, Fertilizer & Mulch in a ‘roll out’ growing medium. Each high quality seed, precision placed and surrounded by immediate supply nutrients as well as slow release fertilizers the ideal growing conditions for Thick Beautiful Grotrax™ grass.

            Business Details

            This is a multi-location business.

            Find a Location

            Growtrax has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Growtrax

                99 Aero Camino Goleta Goleta, CA 93117-3103

                BBB Accredited Business

              • Growtrax

                7135 Logistics Center Dr Ste 250 Charlotte, NC 28273-4638

              Location of This Business
              99 Aero Camino Goleta, Goleta, CA 93117-3103
              BBB File Opened:
              7/23/2019
              Years in Business:
              7
              Business Started:
              3/27/2017
              Business Started Locally:
              3/27/2020
              Accredited Since:
              8/30/2019
              Number of Employees:
              5
              Alternate Business Name
              • GTX Turf Farms, LP
              Business Management
              • Customer Service, Manager
              • Mr. Bryan Foster, Co-Owner
              • Mr. Andrew Tobias, CEO
              • Ms. Grace Casalaspi, Office Manager
              • Mrs. Lauren Tobias, Customer Service Representative
              Contact Information

              Principal

              • Mr. Bryan Foster, Co-Owner
              • Mr. Andrew Tobias, CEO

              Customer Contact

              • Mr. Bryan Foster, Co-Owner
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

              Customer Complaints

              6 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/12/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              I purchased the growtrax product in September of 2023 and paid an additional $153 for a one year green lawn extended warranty. Within 30 days of purchase I completed the contact form on their website and received no response. I then emailed them with photos and was offered a full replacement order but not a refund. We decided to wait through the fall/winter to see if the Bermuda sprouted in the Spring. It did not. We are now receiving letters from our HOA regarding the condition of our lawn. I have emailed the company with photos and submitted the contact form and no response. My preference is a refund for the product that never worked so we can put that towards new sod but if that isn’t possible then I would expect to receive a response from the company to determine which variety of product should be laid for best results in the 1400 square feet originally purchased since I am still well within the 1 year period of warranty that I purchased.
              Read More
              Read 5 More Complaints

              Customer Reviews

              5 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Janice G

              05/14/2024

              I placed an order on 5/3 with Growtrax in good faith believing that the product would have been received within the 5-7 days as indicated after order was placed AND PAID FOR! It’s been 11 days. They took my money and did not deliver. I received responses from a Linda who claims to be with Growtrax but email address says Grotrax stating that it is the carriers issues (Fed Ex) and when I reached out to the carrier, they informed me they (Growtrax) created a ticket but never brought the merchandise to Fed Ex for delivery. I am demanding an investigation into this company as I am not the only one with this issue. I requested a full refund from Growtrax today 5/14 and if not received a refund IN FULL by 5/16, I will take this to the level of Attorney General if necessary. I trust BBB will do their due diligence. Thank you.

              Growtrax Response

              05/16/2024

              Hi J*****, it looks like our customer service team did contact you and let you know that we issued a full refund for this order. We have been experiencing issues with the shipping carrier as they have not been updating the progress of the package on their system.
              Read 4 More Customer Reviews

              Local BBB

              BBB of the Tri-Counties

              More Info on Local BBB

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