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          Find a Location

          KidsLiveSafe.com has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • KidsLiveSafe.com

              3905 State St Ste 7-228 Santa Barbara, CA 93105-3138

              BBB Accredited Business

            • KidsLiveSafe.com

              120 Cremona Dr Ste 155 Goleta, CA 93117-3167

              BBB Accredited Business

            Business ProfileKidsLiveSafe.com

            Safety Consultants
            Multi Location Business
            BBB accredited business

            Contact Information

            3905 State St Ste 7-228

            Santa Barbara, CA 93105-3138

            Visit Website
            (800) 301-5905

            Business hours

            Open 24 Hours
            Business Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours

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            Customer Reviews

            1.48/5

            Average of 25 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            30 complaints closed in last 3 years

            8 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/28/2011

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company's business is Child Protection Services. Kids Live Safe is an organization focused on delivering technology based solutions to American families. Since 2009, Kids Live Safe has provided web-based family protection tools to safeguard children. Kids Live Safe empowers parents by taking control of the safety of their children.

            Business Details

            This is a multi-location business.

            Find a Location

            KidsLiveSafe.com has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • KidsLiveSafe.com

                3905 State St Ste 7-228 Santa Barbara, CA 93105-3138

                BBB Accredited Business

              • KidsLiveSafe.com

                120 Cremona Dr Ste 155 Goleta, CA 93117-3167

                BBB Accredited Business
              Location of This Business
              3905 State St Ste 7-228, Santa Barbara, CA 93105-3138
              BBB File Opened:
              9/26/2011
              Years in Business:
              15
              Business Started:
              3/1/2009
              Business Started Locally:
              3/1/2009
              Business Incorporated:
              8/5/2009
              Accredited Since:
              9/28/2011
              Type of Entity:
              Corporation
              Alternate Business Name
              • Kids Live Safe, LLC
              Hours of Operation

              Primary

              M:
              Open 24 Hours
              T:
              Open 24 Hours
              W:
              Open 24 Hours
              Th:
              Open 24 Hours
              F:
              Open 24 Hours
              Sa:
              Open 24 Hours
              Su:
              Open 24 Hours
              Business Management
              • Customer Service, Manager
              • Mr. Chris Seidel, Director of Member Support
              • Mr. John Serpa, Director, Marketing
              Contact Information

              Principal

              • Mr. John Serpa, Director, Marketing

              Customer Contact

              • Mr. Chris Seidel, Director of Member Support
              Additional Contact Information

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              30 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/20/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              I originally signed up for this service to run background checks while trying to find help with taking care of my son who was in a coma after being hit by a truck. I cancelled after no needed info was updated on profiles. Needless to say, being a mother of 5, with my oldest being in his condition along with all that entails, until he passed and continuing, I didn’t even realize the cancellation never went through for some reason, until I noticed a charge for $29.93 on my bank app. After going back through all my previous statements, I discovered the had charged me for a total of $749.25. WTH, this was cancelled! Not like in my situation, my family can afford this!
              Read More
              Read 29 More Complaints

              Customer Reviews

              25 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Ingrid W

              06/27/2024

              It was great initially. I signed up for the first month $1 charge. I called to cancel and the phone line kept hanging up after one ring. They then had absolutely no place to cancel on their website. I looked all over. They charged me for months. This is illegal and I sent them a copy of the law via email. I finally got a call from them when I told them I would be reporting them for theft and quoted the law that was passed to prevent this in 2023. They admited wrongdoing however continued to try to sell me on a membership. After much back and forth and wasting my time he finally gave up and refunded me. Make sure you have it in writing get an email! Also do not agree to being satisfied until you see the refund in your bank account. He was persistent to try and get me to say I was satisfied on recording before I was even refunded and to please not report them. I said "you are stealing from people. You are the one commiting a crime. I'll be satisfied once I see my payments in my account until then I have nothing else to say"
              Read 24 More Customer Reviews

              Local BBB

              BBB of the Tri-Counties

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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