25 Customer Reviews
Review from Ingrid W
1 star06/27/2024
It was great initially. I signed up for the first month $1 charge. I called to cancel and the phone line kept hanging up after one ring. They then had absolutely no place to cancel on their website. I looked all over. They charged me for months. This is illegal and I sent them a copy of the law via email. I finally got a call from them when I told them I would be reporting them for theft and quoted the law that was passed to prevent this in 2023. They admited wrongdoing however continued to try to sell me on a membership. After much back and forth and wasting my time he finally gave up and refunded me. Make sure you have it in writing get an email! Also do not agree to being satisfied until you see the refund in your bank account. He was persistent to try and get me to say I was satisfied on recording before I was even refunded and to please not report them. I said "you are stealing from people. You are the one commiting a crime. I'll be satisfied once I see my payments in my account until then I have nothing else to say"Review from Lu L
1 star03/05/2024
What a scam! It's borderline criminal. We never signed up for this site and were being charged. How is it that many others have this complaint . Thieves steal your CC info and sign up for a kidslivesafe site? c'mon. Something really shady is going on here and I wish the FTC would investigate this company!Review from John C
5 stars02/22/2024
This site does exactly what it says it does. Data is unfortunately not free, but in my opinion this service is worth the price of admission.Review from Amy S
1 star02/07/2024
Seriously, you charge money so parents can protect their kids??? Wow…. You should change your company name. That’s sad that you rip people off who are trying to protect their families.Review from Gabby J
1 star10/17/2023
Ayuda como canceló esto me están cobrando 30 dólares por mes cuando solo dijeron q era 1 dólar
(Help how they canceled this they are charging me 30 dollars a month when they only said it was 1 dollar.)
Review from BECKY S
1 star10/16/2023
They charge your account for almost $30 when you only authorized $1. Scammers!!Review from Ashley G
1 star10/02/2023
Not only was my card information taken on this site, but I’m also receiving tons of spam messages now. This is a scam!Review from Diana S
1 star06/22/2023
Scam. “Free week “ cost 29 when I called to cancel. 80% of information was inaccurate or missing completely. Jail time served in two cases were not even shown much less the offenses of these two people. One star is just to be sure my review is seen. Site is an absolute zero star but a $30 lesson learned. Only real criminal history revealed on my searches were traffic offenses and I personally know these people had arrests for drugs, assault, resisting and more. I don’t give a shit how they drive. Absolutely useless.Review from Lisa B
1 star06/20/2023
I did not sign up, and they continued to take the money, and it was a fake job on Indeed that did this and took over our phones how is this allowedReview from Patricia N
1 star06/02/2023
Scam. A search is not Free as it STATES on the website entry. It’s 29.00 a month.
Customer Review Rating
Average of 25 Customer Reviews
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.