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ComplaintsforSilicon Valley Power
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/26/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Silicon Valley did not credit the $25 ETF from ******************************** bank account, according to ********************, the reason is name does not match the Silicon Valley account name of *********************** but Silicon Valley Power did not send money or payment back to the bank but instead kept the money from September, October, November December 2023 total of $100.If Silicon Valley Power refuses a payment, money should be returned to the bank, so the customer will know that payment to the utility company was refused. For four months, Silicon Valley Power was keeping payments. Help
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.