Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Wide Format Tech Services has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforWide Format Tech Services

    Printing Equipment

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    25030 Avenue Stanford #190, Santa Clarita, CA 91355-4520
    BBB File Opened:
    2/2/2016

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/29/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    I bought a ***** **** Printer from him. I paid ****** for a new head to be installed along ***************************** and cutting blade. Total price I paid was ****** That did not cover my expenses to get machine. I have all receipts and emails to verify all said info. While at his shop he printed a print and told us to get our enclosed trailer ready to load machine which we told him its ready. But he insisted we go outside. It took him a good hour to get machine ready during that time my husband removed shelves in our trailer so that machine could go straight in not at angle. ****** helped my husband load and tie down machine and he checked it several times to make sure it was not going to move (we picked in up in ********************************). I specifically asked numerous times to be sure it wouldn't be a problem transporting it he said not at all he moves them all the time and as long as its strapped down and in covered trailer were good. We stopped numerous times on trip to be sure machine never moved and it was always in exact place. Once we got it home I called ****** he said let it sit for day or two before he helped me get it going. We did. I had a Printer Tech that maintains my machine come to look at machine immediately and he said this machine is rigged. I told him he told me the good thing is when I buy the machine from him I get him to help me get it going. So I wanted to give him the benefit of doubt. We soon realized our expert was right after numerous attempts on phone and video calls with him machine would never work. I had my expert come back numerous times and he was there several times when I was on call with ****** and he says the machine is never going to work because its so rigged and he said this machine never could of printed that print in his shop without it being rigged and my tech said anyone with knowledge can rig a machine to print. So he had every excuse why it wouldn't print- I had to buy new ink cartridges from him even though he said there was ink in cartridges they were empty, then the next excuse I had to buy new chips. I told him I haven't even printed and I'm having to buy this stuff theres a problem. So no matter what he suggested while he was on phone with video call machine never worked. I told him the tech says its rigged and it will never print he just laughed. He put all blue painter tape on everything- The tape inside which is wrong tape for it-taped down new cutting blade therefore the head wouldn't never lock in place, the paper holder all taped I have all the messages about how concerned we were and the minute my tech seen all the tape he said he knew it was rigged. I have given ****** every opportunity to make it right 1)he could come here and fix it 2) he could pay a tech here to fix it 3) I'd return machine to be reimbursed in full plus my gas and one night in a hotel He refused all.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Los Angeles & Silicon Valley

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.