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ComplaintsforPet Stop
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/28/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
This business is so unprofessional and selling pet food and products that expired up to 3 years ago . I spent 45$ on my items which included treats , calcium , food, water conditioner and this is for my baby bearded dragon mind you. My Bearded dragon costs me 100$ at petco and now is ill due to expired food and product from this pet store. I tries asking for my money back and they refuse to pay me my refund in full. I have pictures and all of these expired items. All they said was they will remove the stuff from shelf and asked if i want 50% off my items next time. They sell rotten crickets dying and mice with bugs on them. They do not have a legit business online so idk if they are legitimate. Please help me before they kill or sicken other pets. My dragon is ill and They refuse to give me help or products that *** better him . They said i cant have free help but will be charged and given a discount which is not okay. Help
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.