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Business ProfileforSC Phone Repair Shack
At-a-glance
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Business Details
- Location of This Business
- 1224 Mission St, Santa Cruz, CA 95060
- BBB File Opened:
- 9/17/2021
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Nancy R.
09/15/2021
I confirmed with him that I was speaking with "SC Phone Repair Shack" I asked his name and he said, "Yong." I told him that I have a Google Pixel 4a 5G phone that has a shattered screen. He said "$150.00"
He said he would get the part this evening and that I could come into the shop the next day at 12:30p, drop it off and he would have it ready in an hour.
So, at 12p the next day, he called me to verify I was bringing the phone into the shop. I said yes.
We I brought the phone in at 12:30p, he said he was backed up and it would take at least 2 hrs.
I was okay with that. I understood.
Then about 5 min. later he sees me standing in the breezeway next to his store, ( I was googling an address) he said to me, " Okay see you and bring cash $180.00." I said, $150.00, he said $180.00, 5G. I reminded him that he quoted me $150.00 and he said, $180.00. At that point I said, then I'll take the phone back. I won't pay $180.00.
He gave me the phone back.
I will take it to another store here in SC that has also quoted me $150.00.
Very sad, Bad Business, and I feel that they are taking advantage of our citizens in our community! Taking advantage of people that are needing to have their phone repaired. And cash? What was that?
I will never go back there!
Thank you for your time.
***** ********
Scott's Valley
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