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ComplaintsforKlayi Hair
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/17/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I ordered from this company due to false advertising of their products based on my opinion from the products I received. After requesting to return the products the company attempted to offer me a $10 discount. They also attempted three more times to switch the products. I only wanted my refund. I have since received my refund but continue to receive text messages from this company. I have opted out multiple times but continue to receive texts numbers from new numbers for this company each time. It feels like harassment and I want it to STOP!Initial Complaint
02/15/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
*** asked this business to stop contacting me. Ive unsubscribed from their emails and opted out of the text messages through the proper channels. They continually send promo text messages from different numbers. I emailed the company about this issue. They said ok dear but didnt resolve the issue. Im still receiving messages.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.