73 Customer Reviews
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Review from Ashlyn A
1 star04/19/2024
DO NOT ORDEr FROM THIS COMPANY. TheY DOUBLE CHARGED my card for the same order except the 2nd charge was without the discount. $184 extra was charged to my card. I ordered two dresses and there is one I would also like to return due tomorrow the fit. I have emailed them about the double charge and a return and absolutely no response. The company is a complete SCAM!!!
Selfie Leslie Response
04/24/2024
Hi ******,We're sorry to hear that you accidentally received two orders. We also apologize for the delay in response as we are bit short-staffed at the moment. Please be assured that we cannot place an order for you on our end. As a courtesy, though, we can waive the return fee for the additional order placed. Please let us know if it is not waived once your order is refunded, and we can refund it for you.Review from Lindsay L
1 star01/15/2024
WORST company ever. First time purchase and I order 1 dress in 2 sizes...I did not like the fit and the company refused to accept a return or even an EXCHANGE! These are brand new, unworn items. Very disappointing as it looked like they had a lot of nice things but I will NEVER order from them again. Buyers beware.Selfie Leslie Response
01/16/2024
Hi, We can see that you purchased two final sale items. As listed in our return policy, final sale items are not eligible for return or exchange. As a courtesy, though, we can see that we did offer you store credit for these items.Review from Rozie C
1 star11/20/2023
This company is a complete scam! DO NOT ORDER. I ordered a fur jacket from them 30 days ago, and in 1 month I have never received a tracking # or a shipping update. When I contacted customer service via email about refunding me, they simply sent me a blanket refund policy and are refusing to refund me. I have unfortunately had to contact a lawyer, and will be suing for damages. Any company that does not have a live customer service phone # is a red flag--this surely falls under that umbrella. STAY AWAY!Selfie Leslie Response
11/30/2023
Hi *****,We're so sorry about the delivery issue you experienced! Please note, your order was shipped out on 10/23/23, though it seems the carrier lost the package, and it was never scanned in. We were able to issue a full refund for your order, since there were no tracking updates for your package. Your refund was issued on 11/20/23. If you would like to place the order again, please let us know, and we will make sure to ************** as soon as possible.Review from Amanda B
1 star08/29/2023
First and foremost their customer service is horrific. Their items are low quality and trying to return anything is a huge hassle, which seems intentional. I have ordered 6 different dresses (2 separate orders) from them and every single one was low quality. When trying to discuss my concerns with customer service, they offered no apology or attempt to make it right, refusing to refund me despite having the items back in their possession unwashed and unworn. Please spend your money on a business that cares about their customers - not Selfie Leslie.Selfie Leslie Response
11/30/2023
Hi ******,We're sorry to hear that you were not happy with your purchase. From what we can see, the first order was refunded in full, except for the return fee. The second order was not accepted because you returned it after the return period had ended. Unfortunately, we cannot accept any returns sent back after their return period has ended. This is stated in our return policy. We're so sorry about that! Please view our return policy here: ****************************************************Review from Noel L
1 star07/29/2023
I purchased a dress, and my credit card was charged. Its been over a month and still have not received the item.Selfie Leslie Response
11/30/2023
Hi ****,According to our emails., we advised you that you did not place this order through our site. We recommended disputing this charge with PayPal. We hope you were able to get this issue resolved.Review from Claire E
1 star05/04/2023
Poorest quality $100 dresses I have ever seen I have no clue how this business is still running. Their quality control is non existent and their return process is garbage. I agree with the scam comments, I think they pose dresses to look awesome, send customers garbage ones that are see through, poorly sized, and just crappy & then make their bank with the return fees and just repeat the process. They are constantly "out of stock" but in reality I think that just plays into the cam of the site. Please save your money and don't fall into this money pit.Selfie Leslie Response
11/30/2023
Hi ******,We're sorry to hear that you did not have a pleasant shopping experience with us. All the products we display on our site are the products we carry. We do our best to display them as accurately as we can. Also, although there is a return fee for all refunds to the original payment method, store credit and size exchanges are free.Review from April R
1 star04/27/2023
If I could give no stars I would SCAM SITE . Ordered a dress for my daughters graduation. Said it was deliver never received it . still waiting . selfie . at this point they said that we have tl wait 15 days to have any sort of solution . well by that time her graduation will be over contacting my bank today to let them know that this company stole $98 from me with no product in return. warning other people never order from this site !Review from Caroline O
1 star04/25/2023
Worst decision ever. I ordered a dress and it was not even close to the right color. Their return policy only gave me $60 of the $90 dollars I payed for the dress. Worst company ever. Will never use againReview from Ashley D
1 star04/17/2023
SCAM SITE! Do not order from this site! Thank GOD I read all these reviews before wasting my hard earned money on a dress for my daughters graduation! Their customer service does not align w/ someone I will EVER do business with! So glad I saw all these reviews & read all their fine lame print prior to providing my CC info and canceling. Poor quality too!Review from Tia F
1 star03/29/2023
They have the absolute worst return system. I ordered one week ago, have 3 weeks for them to receive my return, but you have to have a long email string with customer service before they will even give you a ** code.I am extremely stressed about getting my money back. Selfie Leslie, if you see this, pelase expedite my return and get me the ** code ASAP!!!
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