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Find a Location

Candy Man Shop has 1 locations, listed below.

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    Business ProfileforCandy Man Shop

    Auto Body Repair and Painting

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Candy Man Shop has over 25 years of experience and specialize in Autobody Repair.  They do everything you need done to your vehicle as in paint, body work, 3 stage buffing, and etc.  They also have free towing if your vehicle is not driveable and they work with all insurance policy's. They have free loaner cars if you do not have rental coverage.

    Business Details

    Location of This Business
    320 N Russell Ave, Santa Maria, CA 93458
    BBB File Opened:
    7/2/2020
    Years in Business:
    8
    Business Started:
    3/30/2016
    Business Started Locally:
    3/30/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    2
    Alternate Business Name
    • Candy Man Collision Center
    • Candy Man Shop Your Collision Center
    Business Management
    • Mr. Hugo Aceves, Owner
    Contact Information

    Principal

    • Mr. Hugo Aceves, Owner

    Customer Contact

    • Mr. Hugo Aceves, Owner
    Additional Contact Information

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/30/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    at the end of July my daughter took the car in for only a estimate... he was able to persuade her into leaving the car because that would be the only way to do it, wich is already a lie but he said he would take care of it and he would do it and give her some money back... she told him all she wanted was her car fixed... she's been in touch with them and told them to deal with her mom because she works full time and doesn't get out till after they close.. a week ago my wife went to go pick up something from the trunk and noticed the car outside with the windows down and the batterie dead and she started recording it and she mentioned to the workers that can cause damages to vehicles electrical system and they said we'll just report it to the insurance... (that's on video) they also sent messages to my daughter telling her to tell the insurance when they asked that a scratch on the front of the car was done by accident but it wasn't so she didn't agree... also they are trying to pin a scratch to the rim on the accident and it clearly wasn't... so Thursday the owner Hugo called my daughter demanding she go and sign over the check they received and the check my daughter received and when my daughter said not till you guys finish he started yelling at her and humiliating her... so i went over there with my daughter the next day to try and get this resolved he didn't come around but called me and started yelling at me so i told him we were taking the car and he threatened me that if i showed up with PD or Sheriffs i was going to see and get it... PD did show up and they said we would have to pay almost $8000 of repairs, storage and frame work... his body man lied to the police and said he had done the frame work... the dent is approximately 12 inches and was made at no more than 5-10 miles an hour in reverse... there is absolutely no frame work needed... his own employee told us he's sitting on the car to get more money on storage.... he is known to do that and keep cars for long periods of time then puts leans on cars and has kept them in some cases... the thing here is he is the one offering to give back money to us and we just want the car fixed... he has been doing more and more that what was allowed by insurance and says my Daughter authorized it. She authorized them to start working on it but never presented an actual estimate or anything stipulating the cost of the repairs. he later texted me on friday and we went back n fourth and started to say insinuative things about my wife and mother. how is that business like? he also said if i thought i was a man to meet so we can see face to face... 'vernos las caras" in Castilian means to meet to fight... so where do we stand? policeman told me we can't do anything, if he comes defend yourself.....
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    Customer Reviews

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