ComplaintsforEcono Lube N' Tune
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Complaint Details
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Initial Complaint
10/17/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I noticed oil leaking on my garage about 3 weeks after I got an oil change there. When I took it back on they said there was a leak and I would need to get the engine cleaned. That didn't make sense to me as they had just done the oil change. So I took it to an auto shop and was told that when the oil change was done they had not removed the engine cover/shields causing a large amount of oil to pool in the covers which then splashed all over the engine and wheels. They recommend cleaning the engine and wheels and replacing the 2 engine covers. The total cost of that is almost $400. They did not find any leaks. What the auto shop says seems to make more sense that what Econo Lube says because why would they perform an oil change on a car that was leaking so badly that oil was pooled in the engine covers. And if they did know and still performed an oil change I would say that is not a reputable business.
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Contact Information
2258 S Broadway
Santa Maria, CA 93454-7814
Business hours
Today,Closed
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
SaSaturday | 8:00 AM - 5:00 PM |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.