ComplaintsforEguren Custom Doors & Cabinets
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Complaint Details
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Initial Complaint
01/16/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired Mr. E***** to build folding doors in front of my washer and dryer. He told me he had 30 years experience in cabinet making. He came to my home, measured and said they would be installed in three weeks. That was November 3, 2023. After two months, he finally answered my texts and said he would install him. The way he installed them are completely wrong. I can’t open my washer and dryer cabinets that are under the machines. The doors are sagging because he screwed them into drywall which is not stable. They don’t close completely , he claimed he built these doors, but it’s obvious that they are factory made. Not custom. I’ve tried to take pictures of the problem. He wanted to do something so I could latch them and made excuses why they were installed this way. I now have to hire someone else to remove them from my home. They are not fixable. I want a full refund.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.