Business ProfileforG N Roofing

GN Roofing refuses to return my deposit without justification. In the beginning, the owner’s son stated my roofing job would be moved up the waiting list as soon as he received a 10% deposit. I paid the deposit but was not placed on the schedule until February. Due to the lengthy delay, I called other roofers and found a reputable one who I engaged to replace my roof in January. (This reputable roofer did not ask for a deposit and has already completed the job.) I would still be waiting for GN Roofing to begin my job in February. I have asked for my deposit to be returned and was told they were voiding the contract. However I was told yesterday that GN Roofing has decided to withhold $275 of my deposit. I have read GN’s contract and I can’t find any mention of fees that are justified. I believe I was scammed by this this roofing company’s offer to move me up their list if I paid a deposit. It appears that since I located an ethical company who did the work in a timely manner, GN Roofing decided to penalize me. (And just for the record, I chose to pay above the quote GN gave me so I could reduce the risk of GN’s time lapse of having additional rain damage to my property. Also, the company that did the actual work didn’t ask me for an upfront deposit.) Thank you for your consideration. Sincerely, K**** *********