ComplaintsforOneDerWear
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Complaint Details
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Initial Complaint
04/02/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
See attached order, no shipment has been made despite multiple efforts to contact the company. Is the company out of business? Their website is still active and taking orders.Initial Complaint
10/28/2021
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On September 30,2021 I placed an order with this company for 7 packages of men's briefs for my husband. I have used this company a number of times in the past. The purchase was for $78.90 with an additional $9.95 for FedEx shipping. My order # is XXXXX. On October 18,2021 I sent an email to the customer service department of this company saying that I had not yet received my merchandise and that I expected them to contact the FedEx (as I was not sent tracking info) and let me know the status or for them to resend my purchase. As of today October 28 I have had no response from the company. I am requesting your assistance in with either getting the merchandise I paid for or receiving a complete refund. Thank you
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.