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Find a Location

Swell Services, Inc. has 1 locations, listed below.

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    Business ProfileforSwell Services, Inc.

    General Contractor
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/3/2019

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1515 7th St #49, Santa Monica, CA 90401-2605
    BBB File Opened:
    1/24/2017
    Years in Business:
    7
    Business Started:
    11/28/2016
    Business Incorporated:
    9/14/2016
    Accredited Since:
    1/3/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Swell Contractors
    Business Management
    • Jill Tamaru, Vice President of Customer Service
    Contact Information

    Principal

    • Jill Tamaru, Vice President of Customer Service

    Customer Contact

    • Jill Tamaru, Vice President of Customer Service
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/02/2024

    Complaint Type:
    Order Issues
    Status:
    Answered
    Swell installed 3 *********** Walls at my residence last year and offerred a $1,000 discount/incentive as part of my contract. Swell recently sent me a 1099-*** for the $1,000 incentive. I am not nor have I ever been a contractor for Swell and have been retired for 16 years. The 1099-*** is for contractors and would require that I not only pay income tax on the $1,000 incentive but also a self-employment tax. There is simply no way of contacting the appropriate person at Swell to obtain the correct 1099. I suspect that Swell issued this 1099 so that they could deduct the $1,000 as an expense. However, this is not only unethical it may be illegal.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Wenjie Z

    5 stars

    12/14/2023

    This is a belated review for a solar+ storage system we got from Swell 4 months ago. We've gone through 2 outages so far and did not realize until we saw the app notification . In addition, we have not had to pay any utility bills in the past 3 months! We are so happy with our purchase and would like to recommend Swell to anyone that's looking to get solar or battery as they are not only customer centered, but also professional, and result driven. A+ to their customer service team!The installation team was also great. They arrived on schedule and immediately got to work. On the day of our final inspection, the inspector requested for another grounding to be installed in the front of out house and to our surprise, the tech stayed after to get that completed (over 90 degrees that day) in order to get the permit signed off the same day. They definitely went above and beyond.

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