Business ProfileforKim Young Hair

I texted *** to schedule a time to get my hair toned which at the time was listed at $50+. As soon as I got to the salon, she manipulated me saying my hair was so bad and dead and insisted I get a haircut. She mentioned that she was using a different cream product to tone my hair because it was better for my type of hair. As soon as we were finished she said it was $450. She said she charges $150 per hour which was at the time not listed on her website or communicated before. The website said $50+ for toner and $125 for cut and style. I mentioned this to her and questioned why it costs so much and she said she colored my hair and did a treatment. I did not ask for these services and it was not communicated to me properly that she was doing this for extra charge. She made me feel quite uncomfortable and insisted that I pay that much so I did and tipped her $15 (I always tip any service but I shouldn't have in this situation). My hair was also way darker than what I asked for.However, when I got home and spoke to peers about how much my service was and how she performed a bunch of services I had never asked for without adequate communication everyone was very concerned I got scammed and this prompted me to ask for an itemized receipt. I am attaching the screenshots of our conversation. Her explanation made no sense (please see attached). To make matters worse, when I woke up the next day and my hair was no longer curled/styled, it was clear that my hair cut was executed so poorly. My layers were uneven and my ends were thinned which I specifically asked her not to do. I went to a different hair salon to get it fixed (had to pay $75 more of my own money) and they were appalled. They had to cut off so much more of my hair to even the layers and thinned ends. They said it will ***********-12 months to grow back from the damage *** did to my hair. Full description of situation attached on document. Please read. It was too long for this text box.