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ComplaintsforSnyder Diamond
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/15/2021
- Complaint Type:
- Product Issues
- Status:
- Resolved
I purchased a new washing machine on Sept 10 for $1,100 from Snyder diamond. When delivered it was obviously a used and refurbished machine. I called to complain and to get a new machine and has been lied to by the sales team and the manager and rather than fix the problem they blame others do nothing and lie. They are tricky and deceptive people and dishonest.Business response
08/04/2022
Consumer Response /* (2000, 6, 2021/10/11) */ They have since remedied the problem, a week late and after numerous phone calls.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.