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          Find a Location

          Careismatic Brands has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Careismatic Brands

              15301 Ventura Blvd Bldg D Sherman Oaks, CA 91403-3102

            • Careismatic Brands

              1119 Colorado Ave Santa Monica, CA 90401

            Business ProfileCareismatic Brands

            Medical Uniforms
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            15301 Ventura Blvd Bldg D

            Sherman Oaks, CA 91403-3102

            Visit Website
            (800) 283-7272

            Customer Reviews

            1.18/5

            Average of 19 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            28 complaints closed in last 3 years

            14 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Careismatic Brands has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Careismatic Brands

                15301 Ventura Blvd Bldg D Sherman Oaks, CA 91403-3102

              • Careismatic Brands

                1119 Colorado Ave Santa Monica, CA 90401

              Headquarters
              15301 Ventura Blvd Bldg D, Sherman Oaks, CA 91403-3102
              BBB File Opened:
              2/24/2016
              Years in Business:
              17
              Business Started:
              5/8/2007
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 1941896 for this business, issued by Secretary of State-Corporations

              These agencies may include:

              Secretary of State-Corporations

              1500 11th Street

              Sacramento CA 95814

              (916) 653-6814

              https://businesssearch.sos.ca.gov/

              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Mike McCarthy, Co-CEO
              • Shravan Doshi, Co-CEO
              Contact Information

              Customer Contact

              • Irina Achen
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              28 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/05/2024

              Complaint Type:
              Sales and Advertising Issues
              Status:
              Unanswered
              I purchased 4 items with a gift card on 4/27/24. I returned 3 of the items (1 which I planned to re-purchase once I was given a new gift card as exchanges were not an option) on 5/17/24, which was well within their time frame for accepting returns. I have emailed and called the company at least 4 times inquiring as to when I will receive my refund in the form of original payment, which I assume will be another gift card. Unfortunately, every time I speak to someone, they tell me there will be an update within 48 hours and they will reach out. They have never reached out and I have had to initiate all conversations regarding this. It has never been made clear as to why this straightforward return cannot be handled promptly. On 7/3/24 I received an email (the first email response I have gotten this entire time) informing me that my ticket on the matter was closed due to lack of activity on my end, when I had most recently spoken with the company 7 days prior. Once again at that time they told me they would reach out in 48 hours, but no one did. I was unable to reach out due to working. I simply want a refund for the items I returned within the accepted time frame for returns.
              Read 27 More Complaints

              Customer Reviews

              19 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Sonja P

              07/20/2024

              I wish I had read reviews before purchasing from this company. I received my order with incorrect embroidery, and they refuse to acknowledge the mistake. My name is "*****". The name was to be embroidered in script but when I received the product the 'j' is backwards. I reached out to customer service twice and both times I received a standardized reply stating that the work is as I requested. HOW/WHY would I request a backwards 'j'! Ridiculous If I knew how to attach a picture of the embroidery to this complaint I would but I did send Careismatic photos. Below is the email I received from them. The exact email was sent as a reply to both of my inquiries, so I'm not sure if they even read the complaints.*********Hi *****,Greetings from Careismatic Brands *************.We have reviewed your email for order xxxx, placed on 7/8/2024.Upon checking the details, we can see that the embroidery which was requested from your end is the same embroidery you have received. So, we are not able to assist you for this. Your understanding and cooperation in this matter are appreciated, and we apologize for any inconvenience this may have caused you. We value your business and the trust you have placed in us. For any questions or assistance, please reply to this message or call us at xxxxxxx. We are available from 4:30 a.m. to 7:30 p.m. PT.Please let us know if there is anything else we can do to assist you or if you have any additional feedback. Regards, Maeve || Careismatic Brands *************
              Read 18 More Customer Reviews

              Local BBB

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