Business ProfileforPaint Lab

Got tickets to January 1st and to my surprise the studio was closed. Drove to Santa ****** only to find out nobody signed up for the class, they decided to cancel but "forgot" to contact their one and only student, which happened to be me.After reaching out to her, sending emails, calling her and using social media, she finally called me saying she didn't know I signed up for that class and asked me to reschedule it. I did and a week later I got a call saying she had to cancel that class because ( again) nobody signed up. Very frustrating but I gave them another try and reschedule AGAIN. Took the class and the painting was not done after 2 hours, which was also a scheme because the instructor barely gave me any advice/ instructions since the intention is to keep the students coming back to the studio. With that being said they said I had to come back next week to continue working on my project. I paid 48 dollars in advance and on Tuesday I got a call from ******* saying I had to pay an extra 25 dollars to take private classes because (once again) no students whatsoever. I paid for general admission, not private classes, it's not the clients fault they don't have any paying customers, if they only had one client, they should still have run the program that I paid for. It's called professionalism to honor what the client paid for on that day. I asked for a refund since I was pretty much done with the studio plus I'm gonna be out of the state for a few months so rescheduling was not an option. Asked for a full refund and the owners response was that she can't do it because it's gonna cost her money. After everything that happened, I'm not in the mood to do business with this studio anymore and all I want is to have my money back which is rightfully mine. Rescheduling, or even if they offered me free classes out of courtesy wouldn't be an option. The only option and the only thing that I want is my money back. Nothing more nothing less. Thank you