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Find a Location

Snap Inc. has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Snap Inc.

      3000 31st St Santa Monica, CA 90405-3059

    • Snapchat

      229 W. 43rd St, 15th Floor New York, NY 10036-3982

    • Snap Inc.

      63 Market St Venice, CA 90291-3603

    • Snap Inc.

      2772 Donald Douglas Loop N Santa Monica, CA 90405-2951

    Customer ReviewsforSnap Inc.

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    45 Customer Reviews

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    • Review from Anonymous loyal employee A

      2 stars

      06/15/2024

      I'm reporting the "pamper me" page. It's full of BS beauty shortcuts and extremely basic color theory makeup routines(red cancels purple, orange cancels green, etc...) a lot is general knowledge and they are just profiting off basic beauty knowledge at this point
    • Review from Katrice T

      1 star

      04/28/2024

      I reported a guy who sent me inappropriate messages asking me if he can send me nudes. I reported him and snapchat reported me for reporting him. I posted the picture this guy sent me, explaining the issue to my followers and snapchat gave me a warning. Snapchat doesn't protect women who use this platform nor do they protect children who use the platform. We shouldn't be penalized for reporting inappropriate images or messages. I am appalled that I was punished for reporting what was a clear violation and I would like an apology or for this warning to be rescended immediately!
    • Review from Colin E

      1 star

      04/11/2024

      I just want to point out the gross, hollow consumer culture of the discover page on Snapchat. If this is what little boys and girls are growing up on, it's giving them the weirdest and most distorted ideas about reality. Things like girls taking overt pride in having a thigh gap, or having their makeup and hair be just-so, so that they look mannequin-esque. It's taking young people and throwing them into this uncanny valley alternate reality and it is not, even one bit, -at all- what the future should look like. It's bleak and pointlessly vain and revolting. I really wish Snapchat would change their ways.
    • Review from Kevin R

      1 star

      04/05/2024

      I own the account by kjcoopest_2 and I had some issues with having too many people added so i created a new account and added all my real friends (This was in fall of 2023). When I woke up the next day it said i was temporarily banned (Device ban) for no reason given but violation of terms. JUST FOR ADDING FRIENDS ON NEW ACCOUNT. I tried logging in every week and same thing. Well a few weeks ago I find out they changed to terms so now I am PERMANENTLY BANNED on my device for trying to have more privacy and only my real friends. I attempted contacting support and they didn't tell me at all what terms I violated. They just said "You have violated our terms, Please do not contact support again." Well I try again months later trying to explain it and no response and still banned. Snapchat is super unprofessional when it comes to support and doesn't attempt to resolve any issues.
    • Review from Lakken J

      1 star

      02/24/2024

      My name is ****** account owner of (itz_Lakken) my account was permanently banned all because my friends wanted to play jokes over the past couple of months and see if reporting me would get my account banned and it was finally successful february 20th ive been emailing, filing reports since and out of about 10 emails ive only received one ai generated response. I provided information (text, screenshots, etc) that the two boys who were reporting me for fun are actually some of my friends, even one of the boys emailed to apologize he didnt think it would actually get my account banned. Ive had this account for over 5 years and i literally have my growth recorded on camera all i ask for is my account. im not giving up this easily, not only are my memories on there but also my friends even family and friends that have now passed
    • Review from Hailey R

      1 star

      02/20/2024

      I lost my account to a hacker years ago. Some of my friends were also hacked but they got their accounts back when they reached out to Snapchat Support. I made several attempts to get my account back but have had no luck. Snapchat just tells me there is nothing they can do about it. However, after a recent death in my family, I reached out again in hopes that there would be some understanding, and I would get access to my own account. Unfortunately, Snapchat still wants to do absolutely nothing to help. So not only do I lose the photos and videos of my now deceased grandmother, but I will never get to see them again thanks to Snapchat. **************** is absolutely trash. You have one job and you cant even do that. Make that make sense.
    • Review from john j

      1 star

      01/26/2024

      my account was locked for nothing. its the stupidest thing ive ever experienced
    • Review from john a

      1 star

      01/12/2024

      I got a credit for $963. The company offers this credit for 100 days to the client. After I got the credit, the company never contact to me by mail or call. so, the client does not have any option to pay total credit before 100 days. if the client does not pay the total amount, the client does not have option to pay minimal payment cause this company charge $62.87 for services every 15 days. Form ***** 2023 to January **** the amount is rise, so my payment never is going to the principal only to pay fees. I don't have statement to support the current balance. This kind of credict does help to people and it only is benefit for the financial company.
    • Review from King K

      1 star

      12/04/2023

      Ive been banned for selling products that are not drugs they are literally sold in head shops and not illegal in the ***************** and I sell them through my job Ive been banned twice for the same reason and are refusing to accept proof that they are non toxic psilocybin mushrooms that are even being sold in **** clubs and Walmarts
    • Review from Mirynda B

      1 star

      11/30/2023

      Been trying to contact you guys for months now please can someone help me get my account back it tells me Im temporarily disabled and I got an email saying someone else long into my account from a different state then I am Im just confused of what happened or if they got my account ban after hacking it. I think someone tried to hack my account I got a email saying someone did was **, Im in ID now I get a message that says Due to repeated failed attempts or other unusual activity, your access to Snapchat is temporarily disabled. I haven't been able to log back into my account in over 6 months now. And I dont know if the people still have my account or not. *** complained and tried to tell snapchat but they said nothing they can do I have like 7+ years of memories and friends on it I just dont want to lose

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