Business ProfileforVolvo of Santa Monica

I worked on a deal with SM Volvo (this is my 5th volvo with them). I'm residing in ******* at the moment while my son finishes school. The salesman understood this and promised me that I wouldn't pay for the first payment while I waited for car to ship. The salesman promised me that he would register the car in ******* for me. He had me give a deposit but not sign any paperwork nor take possession of the car. He said he would send the paper work to me out of town. I received the paperwork and signed but after putting the envelope in ***** mailbox realized that salesman registered the car in ********** and was charging me an additional month. I wrote the dealer and salesman immediately and told them that they'd made a mistake and I wanted to cancel. The paperwork had not yet arrived to their office and the salesman called me and said he'd tried to fix the mistake. He told me to wait a few days. I realized he was stalling because he wanted to receive the paperwork. I then wrote another letter and said cancel the deal. The salesman after two more days of stalling wrote me and said I would be refunded. Then I heard from the sales manager who said they received the paperwork and submitted it to corporate despite the fact that I told them the deal was different than what we had agreed on and I had asked cancelled. The sales manager agreed to fix the issue. Then I received a call from the General Manager two days later saying there was nothing they could do and that they would be shipping me the car and it was my responsibility to deal with the problems. The dealership gave me false information about the terms of my lease. The dealership has not delivered to me a car. After finding out the dealership had changed the terms and notifying them that the ***** I was sending needed to be shredded, the dealership sent my paperwork to their corporate to be finalized despite the fact that I told them to cancel the deal because of the fraud they had committed.