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ComplaintsforPlan Ahead
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Complaint Details
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Initial Complaint
05/14/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
Date of Transaction - March 2023 I purchased a ***** x 9.75 See It Bigger Large Print Planner at the cost of approximately $25.00. The planner runs from April 2023 thru June 2024. I am ready to purchase a new planner in a month and find that See It Bigger (sold at ******* and Amazon) on sells planners from April thru June. There are no *****" x 9.75" refills that include the months July thru March. Therefore for this year I have to be without a planner for 9 months every year or purchase a smaller planner. This seems to be false advertisement as I purchase the pleather (fake leather) binder in order to purchase refills. They don't even provide a one year planner from July to June in this size. I cannot see the smaller prints and use this planner for everything. I called ******* and the representative indicated that they would lodge a complaint; however, this does me no good after June. The next planner this size doesn't start until April again. This is the second time I have bought this brand. The first time I thought I just missed out on the two year planners. This is not fair. I have attached a copy of the only type they sell. What does this company gain by excluding 9 months. Can you assist??
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
Santa Monica, CA 90403-2356
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.