Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Santa Rosa Boat Center has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSanta Rosa Boat Center

    Boat Supplies

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4185 Santa Rosa Ave, Santa Rosa, CA 95407-8276
    BBB File Opened:
    5/30/2000
    Number of Employees:
    5

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/07/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I m currently disputing charges through my bank on charges for a partial payment of $508.00 for work that was performed on Jan 3-5 and I was not called nor asked before completion on approval for starting lines that were being relocated for ***** switch from ***** starboard to helm and they were spliced because starting line was short and was spliced near deck of boat helm. I did not want it that way so after few weeks of trying to talk to them about it owner said he is not giving no reimbursement but offered to eat the labor but I pay for whole new starting lines that were agreed to be up to code. I told him to call me before he did anything and talk about line choices. He never called again and did work without my approval. I asked him upon completion and he said with attitude I dont know it what we use here. I asked what brand and gauge and he says I dont know that charge was $193.76. But the amount was well north of $1000 total for that specific repair. total invoice that it included in is $3568.40. And on invoice it all clumped together not detailed well on hrs for each job. electrician mentioned early on before repair that probably two days of labor for repair on starting lines job. I took boat to another mechanic for second opinion. said the gauge was incorrect not up to code from ****** he is a ***** authorized mechanic. said it was underpowered with that gauge and sub standard work. gauge they used is thinner grade #4. original lines was #2 thicker. He did estimate on whole engine and also said that oil used for oil change was incorrect too thick viscosity also on starting lines invoice and shift cables were installed too tight which was done year prior from santa **** boat. frustrating thing on shift cables is dont know wear and tear that was done to it from shift cables being too tight. Im hoping to get reimbursement oil change they did wrong, incorrect install shift cables and difference of starting line repair job if my bank does rule in my favor.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB serving the San Francisco Bay Area and Northern Coastal California

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.