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          Additional Information

          TELA Italian Furniture Boutique, LLC

          View full profile
          Location of This Business
          Santa Rosa, CA 95401-5694
          Email this Business
          BBB File Opened:
          7/20/2022
          Years in Business:
          2
          Business Started:
          9/2/2021
          Business Incorporated:
          9/2/2021
          Accredited Since:
          1/3/2023
          Licensing Information:
          This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
          BBB records show a license number of 182527 for this business, issued by Bureau of Electronic and Appliance Repair. The expiration date of this license is 9/30/2024.

          These agencies may include:

          Bureau of Electronic and Appliance Repair

          4244 South Market Court, Suite D

          Sacramento CA 95834-1243

          (916) 999-2041

          http://www.bearhfti.ca.gov/

          Type of Entity:
          Limited Liability Company (LLC)
          Number of Employees:
          2
          Hours of Operation

          Primary

          M:
          8:00 AM - 8:00 PM
          T:
          8:00 AM - 8:00 PM
          W:
          8:00 AM - 8:00 PM
          Th:
          8:00 AM - 8:00 PM
          F:
          8:00 AM - 8:00 PM
          Sa:
          8:00 AM - 8:00 PM
          Su:
          8:00 AM - 8:00 PM
          Business Management
          • Mr. Mark Giulieri, CEO
          Contact Information

          Principal

          • Mr. Mark Giulieri, CEO

          Customer Contact

          • Mr. Mark Giulieri, CEO
          Additional Contact Information

          Email Addresses

          Serving Area
          • USA
          Service Type
          Products and Services
          Furniture imported from Italy
          Refund and Exchange Policy
          • Return Policy
            We want you to be delighted with your new purchase. If you are unsatisfied with a delivered item, you must contact us within 72 hours of delivery. We will discuss options to make it right for you:
            TELA Phone: 866 436 0880
            TELA Email: [email protected]
            Details for initiating a return
            In order to process your return as quickly as possible we ask that your order number is clearly marked on all boxes for our warehouse team
            The shipment of a return is to be independently arranged and covered by the customer, with products received back to our warehouse within 30 days from the delivery. 
            We are only able to accept returned items that are in original packaging and like-new condition. This means that products with any scratches, stains, damages, or modifications cannot be returned
            Standard Shipping and White Glove Shipping charges from the original order are not able to be refunded once these services have been provided by the carrier
            As soon as the returned product(s) are received back to our warehouse in good condition our team will issue your refund
            We are only able to issue refunds via the original method used for payment on the order. It may take up to five (5) business days for credit to appear. If the original method of payment is no longer available, we would be happy to issue a store credit equal to the amount of the refund
            Additional Comments:
            Custom orders are not able to be returned or refunded
            TELA is not responsible for third party costs
            Returns received past 30 days from the date of receipt and/or not received in original condition cannot be refunded
          Social Media
          Business Categories
          Ecommerce, Online Retailer

          Contact Information

          Santa Rosa, CA 95401-5694

          Visit Website
          Email this Business
          (707) 859-4590

          Business hours

          8:00 AM - 8:00 PM
          Business Hours
          8:00 AM - 8:00 PM
          8:00 AM - 8:00 PM
          8:00 AM - 8:00 PM
          8:00 AM - 8:00 PM
          8:00 AM - 8:00 PM
          8:00 AM - 8:00 PM
          8:00 AM - 8:00 PM

          Accreditation

          BBB accredited business

          Accredited Since: 1/3/2023

          Years in Business: 2

          BBB Rating

          A+

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

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