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Find a Location

Morris "Moe" Fidalgo, Handyman has 1 locations, listed below.

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    Business ProfileforMorris "Moe" Fidalgo, Handyman

    Lawn and Garden

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3221 Nielsen Ct, Santa Rosa, CA 95404-1720
    BBB File Opened:
    8/22/2022
    Business Management
    • Mx. Customer Service, Customer Service Manager
    Contact Information

    Principal

    • Mx. Customer Service, Customer Service Manager

    Customer Contact

    • Mx. Customer Service, Customer Service Manager

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/24/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    All dates are 2022 7/15 Contacted Morris "Moe" ********************** via text to discuss gardening based on Nextdoor (neighborhood social network) recommendation.7/16 Met with *** to discuss gardening; he said he also had many years of experience as handyman with construction background. I asked if he did concrete work; he said yes. He looked at where I need an aggregate-finish concrete walkway from my side yard to my driveway to eliminate tripping hazards. He used my tape measure, calculated 76 square feet, and called on 7/20 to quote $1,000 for the project.7/29 I texted him that I wanted to proceed with the walkway project; asked him to return my tape measure.8/2 I texted that I'd like the job done before 8/15.8/3 He texted his availability 8/12 or 8/13 and asked for $250 deposit for materials and a signed proposal.8/4 I texted that would be fine; met on 8/8, signed proposal for 8/12, and gave him a $250 check.8/10 Check cashed.8/11 At 8/21 p.m., *** texted that he couldn't work Friday as planned; he had to finish another job. I texted that *****, 8/16, would work.8/15 I texted him to verify 8/16 plan; he confirmed.8/16 He texted that he could not get concrete that day so would work Weds., 8/17. I texted him to set forms 8/16 and pour 8/17; he confirmed. At 5:49 p.m. he texted he was tired and would set forms in the morning. I said working until noon Weds., 8/17 was OK; then people were coming. He texted that was not possible--pick another day. This was the 4th time he was not available as promised, so I texted that this process was not working for me and asked him to return my $250 deposit and my tape measure (I asked for it several times; he has not returned it). He did not respond.8/17 I texted to ask when he would bring the tape and refund; I had expected him at 9, which was his original commitment to work. He did not respond.See additional 2 msgs in attachment (can't include here due to character limitations).8/22 I initiated this complaint with BBB.

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