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ComplaintsforAmerican Pacfic Mortgage
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Complaint Details
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Initial Complaint
06/01/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
On March 1, 2022, I sent an electronic payment to AMP. They received the funds but did not credit my account. They cannot find the funds. I have spent three months in frequent contact with them to help them locate my funds, within their business, that they lost. I have provided the mailing address that the money was sent to, the transaction code, a copy of the e-statement from my bank and the trace code. They cannot find my money. They have sent me to collections twice. They now want a late fee before I pay my next month's ****. I should not have a late fee, I paid on time. The lost my money. Help please!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.