ComplaintsforSanta Rosa Music Center
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Complaint Details
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Initial Complaint
09/29/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
I worked for this company for one day I delivered pianos the owner told me he would pay me the following Monday bit has been avoiding me and has made no paymentBusiness response
10/16/2023
Mario
Has been paid in full
Cashed app
Hired as a driver.
Dam good one too.
Customer response
10/16/2023
Complaint: 20677721
I am rejecting this response because:
Sincerely,I worked from 945 am to 7pm at the rate of 20 dollars aa hour I was paid ****** $ also during this job he broke my only pair of perception glasses and told me he would take care of buying new ones which he did not
***************************Business response
10/19/2023
That's all you get
Over paid
Not another dime.
You drove 2.5 hours extra, because you got lost. You ordered a big lunch, as a driver you should not get high. Road rage, anger .
Glasses are on you, you were not help moving , over paid driver. Your lunch was paid for ***** . All drinks too.
Your a piece of work.
Finding it hard to adapt to making money honestly, shake down a friend, now former.
Say all you want
Not another dime
Initial Complaint
05/05/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Santa Rosa Music Center ************** sales and piano movers service *****************************28, Santa ****, ** ***** On April 26th, 2023 we hired the ************ services of this business offered to the community.We communicated over the phone/via email, confirmed ALL *************** CONTRACTED Pick up, ************** up Services incl potential Tuning/Detail/Cleaning of a Grand Piano. The business documented ALL related facts & actually charged a full deposit to consummate the transaction on our CC, confirmed the order, IN WRITING as well as calls, text messages. (ALL Saved) But, on the actual day/date of Pick up, delivery/set up services of our children's grand Piano on April 28th/April 29th, 2023 respectively, they simply did NOT show up to either jobs, in order to perform any/all related contractual duties as listed above. NO SHOW, NO CALLS, NO FOLLOW UP, NO REASON WHY NOT, NO APOLOGIES, NO REGRETS! NOT BEFORE, NOT DURING NOTAFTERNO AT ALL!Over 23 documented calls, texts/emails went fully ignored/unanswered. 2 separate families involved were severely burdened due to their collective careless/reckless actions. Whats worst is that, to date the business manager (********) and business owner (*****) has NOT even offered a simple apology nor explanations. Though to be fair, he the business owner, *****, actually did call my cell phone at 2:08 am April 29th, early morning hours of the day after their failure to perform their contractual duties, for whatever reasons that *** have been-at that hour of early mornings, while everyone would be a sleepstartled myself and my children awake???!!! A total/complete display of UNREALISTIC UNPROFESSIONALISM/clear NEGLIGENCE & a total BREACH OF CONTRACT. As a result we burdened thousands of $s in last minute arrangements to perform the job they failed at, loss of time, personal wages/salaries for missing work-arranging to be home in order to accommodate this process-additional misc expenses of Seller (s) and Buyer (s) involved.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.