ComplaintsforEco Nugenics
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Complaint Details
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Initial Complaint
09/09/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I ordered two products from this company. I needed to return one of the products. I read the rules of returning, which i returned immediately, and received a return authorization number, which was given to me by email. I returned the product via *** with tracking in the original package with the original packing slip, with the ** # written on the slip, just as they instructed. It was received by them on 8-12-24. They still have not credited my account nor responded to my 4 texts. I have tried to call several times. I get a recording to leave my number for a call back. Still no response. Of course I will not ever do business with this company again, but felt a complaint should be filed with you as this is not a reputable or ethical company. I also want to leave a review as well. I hope this goes on record and I hope they know a complaint was filed against their dishonest business practices. Thank you for being available to take complaints and file properly.***** ******Initial Complaint
12/07/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered a box of Padma on 10/25/23 and have still not received it as of 12/7/23 after numerous unanswered emails and un-returned phone calls. When I do get a live person on the phone and give them all of my info again, they say "No one is available to help you but someone will call you back". No one has called .Initial Complaint
05/27/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered a free sample of Nugenix Total as advertised on TV and they charged me for shipping. I had to give them my credit card info so they could charge me the shipping cost, $5.000 and some cents. One month later I receive another bottle of Nugenix Total and my cc was charged $74.98 without me ordering anything.And I went on their website and have not found a link to cancel this order or future orders.
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Customer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.