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ComplaintsforBarbank
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Complaint Details
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Initial Complaint
08/17/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
I placed an order on July 9, 2024. I received part of my order but not the remainder. Burbank.com charge the full amount to my credit card. There has been no communication to say there was a delay or back order. I have emailed the company 4 times trying to determine the status with no response.Initial Complaint
07/29/2024
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
On 07-13-24 I ordered online *****ml bottles of SelvaRey Coconut Rum.On 07-23-24 I received *****ml bottles of SelvaRey Chocolate Rum.I have tried to contact Barbank through their website portal email and using ************************************ several times with no response.
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.