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Find a Location

Rapid Packout has 1 locations, listed below.

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    Business ProfileforRapid Packout

    Packing Service

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This business offers packing services.

    Business Details

    Location of This Business
    9625 Mission Gorge Rd Ste B2, Santee, CA 92071-3804
    BBB File Opened:
    4/20/2020
    Years in Business:
    8
    Business Started:
    6/30/2016
    Business Incorporated:
    6/30/2016
    Type of Entity:
    Corporation
    Alternate Business Name
    • EI&C Solutions Inc
    Additional Contact Information

    Email Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    08/16/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Rapid Packout broke, lost and damaged a lot of my property and has yet to pay for or fix any of the items. I've called numerous times and left multiple voicemails with no return on my calls. When I spoke to ******* he told me to speak to ******, she doesn't answer my calls and the only time I got through was when I dialed their toll free number. ****** happen to answer the phone that time but was apparently unable to help me since she said the owners are in Europe. She said she would have this resolved when they get back and I have yet to get a call from anyone at Rapid Packout.When my items were first delivered they were somehow missing the screws to my dining room table and the door to my server was broken. They took both to "fix it" but they only brought back my table and not the door to my server, its still missing til this day. When they brought the dining room table back they still didn't have the right screws and they were going to leave it like that until we checked the table and pointed out that it wasn't bolted and it lifted right up. It took them several trips to ********** and a lot more damage to my table which they said they would fix but nothing has been done since then. My furniture has been damaged with promises that it will be repaired but nothing has been done in months. I have items missing, broken and damaged and the worst part of it all is that some of those items cannot be replaced. My professional photo printer was also damaged and never repaired. Rapid Packout has been a nightmare to deal with and instead of coming to a resolution they are just avoiding my calls.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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