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Find a Location

FMA Agency has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • FMA Agency

      348 Main St Ste B Seal Beach, CA 90740-6667

    Business ProfileforFMA Agency

    Advertising Agencies

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    8 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers advertising agency services.

    Business Details

    Location of This Business
    348 Main St Ste B, Seal Beach, CA 90740-6667
    BBB File Opened:
    7/29/2021
    Years in Business:
    6
    Business Started:
    1/18/2018
    Business Incorporated:
    1/18/2018
    Type of Entity:
    Corporation
    Alternate Business Name
    • Matuz Venture Partners Inc
    • FMA Brands
    Business Management
    • Mrs. Amanda Matuz, Founder
    • Mr. Luke Miller, Manager
    • Ms. Dee Marion, Manager of Client Relations
    • Mr. Lance Armour, Fractional COO
    Contact Information

    Principal

    • Mrs. Amanda Matuz, Founder

    Customer Contact

    • Mrs. Amanda Matuz, Founder
    • Mr. Luke Miller, Manager
    • Ms. Dee Marion, Manager of Client Relations
    • Mr. Lance Armour, Fractional COO
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/30/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I got involved with FMA around November of 2021 in which I invested $10,000 into a fully automated Amazon store. The rep had also said that she would put me in to an **** store as well but that never happened. They set me up with a 3rd party team that within a few months of working with them I come to find out that they were operating against Amazons policies and my account (that was linked to my personal identity) was permanently suspended. They assured me that everything was okay and that I needed to now set up an LLC and that during this time they would work to get my account unsuspended. I went through 2 separate LLC's both of which didn't work because they were linked to my personal account. All this while, I'm going WEEKS without communication. I call and message several times without answer. I eventually get to talk to the rep again and she tells me that the team they set me up with are stupid and don't know what they are doing. She tells me that I could do a better job and that if I wanted to she would hire me and train me! A full year passes with no return on investment and I tell them I want a refund. They tell me that there's a line in the contract that says the only refund I can get is in a credit towards a different store. I just wanted to get out of this situation but they basically coerced me to continue with a different company. I had to invest another $5,000 to get things going with them and lo and behold the same exact issues! No return after several months and once again no communication, can't get a response for several weeks. The only time I got a response was after I threatened a lawsuit.FMA's only response is "We're just a third party to set you up with a vendor." Yet all the vendors they "trust" seem to just be taking peoples money and returning nothing. I am now looking for a lawyer to settle all of this as I will not let them take my $15,000. If you're reading this do yourself a favor and NEVER get involved with this company.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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