ComplaintsforChris Wilson Plumbing & Heating Repairs, Inc.
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Complaint Details
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Initial Complaint
04/18/2022
- Complaint Type:
- Order Issues
- Status:
- Resolved
This technician/plumber working on our project asked if we wanted him to get a permit for his work. We said yes of course. He agreed to do so and charged us accordingly. Two weeks ago, we found out that no permit had been pulled. We called them and they told us they would take care of it immediately. I contacted them again today and one of the managers who was aware of the issue apologized, said they told me both that they would get the process started as well as send me written confirmation of initiating permit acquisition. I received no written confirmation and the person I spoke to later hung up on me and told me there was nothing they could do. This is unacceptable, and fraudulent at worst.Business response
04/19/2022
Consumer Response /* (2000, 6, 2022/04/19) */ Hi there, My name is ****** ******* -- please cancel/stop the complaint against Chris Wilson Plumbing & Heating Repairs, Inc. The matter has been resolved. Thank you! **************************************************************************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.