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Find a Location

Earth Runners has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Earth Runners

      4200 Ross Rd Sebastopol, CA 95472-2220

    • Earth Runners

      399 Business Park Ct Windsor, CA 95492

    Business ProfileforEarth Runners

    Retail Shoes
    Multi Location Business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Earth Runners has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Earth Runners

        4200 Ross Rd Sebastopol, CA 95472-2220

      • Earth Runners

        399 Business Park Ct Windsor, CA 95492

      Location of This Business
      4200 Ross Rd, Sebastopol, CA 95472-2220
      BBB File Opened:
      6/16/2016
      Years in Business:
      19
      Business Started:
      7/13/2005
      Number of Employees:
      1

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/29/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I purchased a pair of earth Runner sandals for $100. The sandals were supposed to be well-made and stand the test of time. After about six months, one of the straps on the sandals broke. I reached out to the company and they told me that my souls were too worn and that Id have to buy a new pair of shoes and they would only refund me for the price of the straps, which wouldnt last long if I just brought the straps. It seems like planned obsolescence as the product is inferior and doesnt stand the test of time. I would like a full refund as well as a clearer policy to their warranty on their website as it is misleading.

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Marie-Pier T

      3 stars

      09/26/2023

      Hi, I received my Earth Runners sandals not too long ago and went tonight for a stroll to test them out. Turns out, I'm not quite sure about it. It seems like they are too small or the cut is not wide enough! I ordered a size 9, which is my usual size in every other pair of shoes I have. I even checked the guideline they have on their website. Yes, when I'm standing or sitting, the sandals fit. But, as soon as I start walking, it feels like my toes are going to fall off the sole. These are my first pair of barefoot sandals but I have 4 barefoot pairs of shoes from another company and I never had this issue (I have been on the barefoot train for more than 2 years now). I compared the sandals with them and the shoes are all a little longer, giving me the space I need for my big toes to really extend. Giving that these sandals are quite expensive (more expensive than some good shoes I own!) and they're pretty minimalistic (rubber sole and webbing), it is disappointing.If you a have a friend who has them, I would highly recommend trying them on first, to see if the feel is okay for you. It might just be my stride and the way I push with my toes that are not a good match with these sandals.

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