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          Defined Edge Promos Inc has 1 locations, listed below.

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            Business ProfileDefined Edge Promos Inc

            Business Promotion

            Contact Information

            14320 Ventura Blvd # 536

            Sherman Oaks, CA 91423-2717

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            (877) 483-0669

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            C

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            Business Details

            Location of This Business
            14320 Ventura Blvd # 536, Sherman Oaks, CA 91423-2717
            Email this Business
            BBB File Opened:
            11/2/2022
            Additional Contact Information

            Email Addresses

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            Customer Complaints

            1 Customer Complaints

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            Most Recent Customer Complaint

            11/02/2022

            Complaint Type:
            Order Issues
            Status:
            Unanswered
            Below is a transcript of the last conversation I had with them this Continues to happen at least 3 times a week a new charge comes up on my credit card Defined Edge Promos Inc ***************** *************************** 12:04 pm disconnected from the escaltion **** ******************** 12:04 pm Thank you for contacting our online support center. How may I assist you today?***************** *************************** 12:05 pm I was disconnected from the escalation **** Shaira Myralex 12:06 pm How may I assist you today?***************** *************************** 12:06 pm can you get me back with the escaltion **** Myralex 12:07 pm Hold on ***** i will connect you.Myralex 12:09 pm Unfortunately shaira is not available right now ********************* *************************** 12:10 pm who can i talk to anyone in escaltion this is dumb as it kepps happening every other day fror 2 weeks now Myralex 12:10 pm Hold on.***************** *************************** 12:11 pm and so you kniow this is all be recorded ********* 12:11 pm Agent ********* is now chatting with you!Thank you for waiting. This is ********* from the escalations department.How may I assist you today?***************** *************************** 12:12 pm do i have to go thru the whole story again for the 6th time you guys havge charged my bcard 5 times now in the last 2 weeks on a fraud charge to start with ***************** *************************** 12:13 pm Payment Details Transaction ID ***************** Transaction date November 2, 2022 Transaction type: Purchase Merchant: DLDNGMS.COM Final transaction amount $8.99 USD Total amount $8.99 USD ********* 12:14 pm I apologize for the inconvenience, however, I will do my best to correct this issue for you.***************** *************************** 12:14 pm is the latest ********* 12:14 pm To further assist you, we will need you to provide some transaction details to locate the membership(s) in our system. Please provide the first six (6) and last four (4) digits of the credit/debit card that was charged. Also, please provide the date and amount of the transaction(s). For security purposes, we will never
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            Customer Reviews

            2 Customer Reviews

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            Most Recent Customer Review

            Bethany V

            01/30/2024

            Received a charge on my debit card that I did not authorize and when I called to find out what it was for they would not tell me anything other than it could be for a physical item or online service and to look up the company on the charge - stsdsgm.com. This leads to a website by this company that gives you the option to cancel your subscription, but has absolutely no information on the services provide or business described and only has one page despite having multiple tabs that lead nowhere. The website states "If you have made it to this website, then you should have no reason to charge back a transaction. We are here to assist you, whether you have decided you are unhappy with the product or have concerns over charges on your card." They are a scam. They get a hold of your card information, bill you, and then hope that you do not notice.
            Read 1 More Customer Review

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