Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Long Beach BMW has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Long Beach BMW

              1660 E Spring St Signal Hill, CA 90755

            • Long Beach BMW

              2998 Cherry Avenue Signal Hill, CA 90755

            Business ProfileforLong Beach BMW

            New Car Dealers
            Multi Location Business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 4 Customer Reviews

            Customer Complaints

            16 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Long Beach BMW has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Long Beach BMW

                1660 E Spring St Signal Hill, CA 90755

              • Long Beach BMW

                2998 Cherry Avenue Signal Hill, CA 90755

              Location of This Business
              1660 E Spring St, Signal Hill, CA 90755
              Years in Business:
              33
              Business Started:
              12/29/1990
              Alternate Business Name
              • SAI Long Beach B, Inc.
              • Long Beach Mini
              Business Management
              • Mary Coulter
              Contact Information

              Principal

              • Mary Coulter

              Customer Contact

              • Mary Coulter
              Additional Contact Information

              Phone Numbers

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              16 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/10/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              I bought a used car (i3) from Long Beach BMW-MINI on August 5, 2023. We agree that they should provide me a Touch Up Paint (black) to me in addition of the car. After I paid the price (total was about $2685.18), the salesperson, named *****, told me that the touch pan have to deliver to my house because they had to buy from the exclusive shop to get a best one. After waiting about two months, I call them, the operators said either ***** or his manager ********************* were not in seats and they would call me back. I called them several times, the operators always did like the same. As of now, I haven't received a reply and the touch up paint. In addition, the Contact #: *******. I hope they can perform exactly as they said and the agreement in written.

              Customer Reviews

              4 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Amalia R

              1 star

              11/06/2023

              I got a new lease for a *** X1. I was offered multiple warranties which I accepted. However, 3 weeks into the lease I went back to the dealer and informed them that I did not need all of the warranty that was offered to me. This is hoping to lower the monthly payment. When I went to the car dealer, I was told that I could NOT cancel some of the warranty and that if I should do that, it would cost me higher monthly pay as opposed to the one I currently have. I left frustrated because I knew that I did not need all of the warranties offered to me.

              Local BBB

              BBB of Los Angeles & Silicon Valley

              BBB Reports On

              BBB reports on known marketplace practices.

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.