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ComplaintsforBig O Tires #05243
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/20/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I took my car to big o tires and they replaced my ball bearings and since they replaced them they have had to replace them 2 times and now my axel and knuckle r bad and i cant drive my car. now i know that the reason those parts went out are due to my bearings being bad.Initial Complaint
10/26/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased Nitto tires fro Big O. I have had the tires for almost one year and they are completely warn out. I have 13600 miles on them and they are finished. The dealer Big O said they could not help me and the tire make told me to talk to the dealer. In other words no one is willing to help. The dealers employee recommended the tires. This is terrible customer service. When I talked to them they were trying to get me off the phone as soon as possible.
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.