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ComplaintsforSonora Subaru
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Complaint Details
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Initial Complaint
03/02/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Previously I had the service department tell me my clutch in fly wheel needed to be replaced being it was a $2500 job I couldnt afford it and told them I needed to find financial help for it. They went ahead and replaced it anyways and they ended up having to pay for the full job because I didnt approve it now they wont service my vehicle I have a battery thats now dead for the third time theyve already replaced Two at the same service department. I called to have the battery replaced again being that its caused by a recall thats open on my car and I have a battery warranty from the last battery they replaced and they wont service my vehicle at this department because of the issue with the clutch thats my only option I have for a new battery I cant afford to go buy one at the store and wait to be reimbursed and the next Subaru service department is over an hour away from where I live.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.