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ComplaintsforMobile Hydraulics
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Complaint Details
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Initial Complaint
05/02/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Worked on a log splitter. Diagnosed the problem without testing it. Replaced seals in main drive. Replaced drive and cross treaded hose. He told me he had to replace the line, but he would have to charge me for the line and labor to replace. He crossed treaded the line and wanted to charge me for it. I dont think that is right? I told him I would fix. I went home and repaired the line without replacement. I started the machine and it worked worst then before *** worked on it. I called him and told him that it was not working and was taking the machine elsewhere. He then told me he would refund me as soon as the other mechanic told him the problem. The other mechanic told me it was the pump and not the seals. I reached out to *** and told him. He then explained that the seals were bad anyway and needed to be replaced, I really dont think he did anything. I sent him an email on how to receive my refund. He sent me an email that he did his job. I asked him in an email mail if he was going to sent a refund and no response. Its been a week now
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.