ComplaintsforEdison Truck and Bus Driving School, Inc.
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Complaint Details
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Initial Complaint
06/29/2022
- Complaint Type:
- Order Issues
- Status:
- Answered
The school is not providing the required services as promised. ******** ********** The school started when I enrolled that they had many trucks and instructors available to teach Class A driving skills. I passed my written exam after 3 days because I had been studying on my own prior to enrolling in the school. On my first day in the yard, I noticed that the school only had one automatic truck and there is always 10 students waiting to use the equipment. I have had access to the training yard for 1 week now and I have only been able to use the truck for 20 minutes. There are never any trainers available in the yard to teach the required skills, students work on their own which is very dangerous. I witness 2 students driving trucks that came dangerously close to hitting each other. When a student goes to a driving test, there is no other training equipment. I asked the school for a refund because there is no equipment or instructor available to teach me the skill required to pass my driving test.Business response
07/26/2022
Business Response /* (1000, 5, 2022/07/14) */ I, ****** ****** spoke with Mr. ***** regarding his requested refund. There is appropriate equipment and instructors available to each student enrolled in our program based on their scheduled days and hours. Currently you are on the cab inspection stage of your training. We have not seen you attending school as of *********** we would like to meet with you to further discuss your options of cancelling your program or continuing with your progress.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.