ComplaintsforAuto Plus Motors
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/14/2022
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
Month of *** **** bought a **** ************* 4 door 4x4 silver test drove like 8 blocks ran ok so put ***** down me and my wife drove off got on freeway and started hearing noises from front and back he said truck was from back East little rust when I got home went to look under car wow chucks of the frame was missing and in front both front axles were broken and axle grease all over brakes and rotors when I first got home pulled in driveway pressed on brakes and truck kept going due to axle grease all over rotors and brakes so I called him he said come in for a refund but when I got there he said I would lose just about half my money he said he had other trucks better so I decided on a 2004 the first was a 2008 got excited this old truck looked nice in side and out from the side I saw little rust he said it was much better same price he said so we did paperwork and I drove it home it drove ok till I pulled up in my driveway as soon as I parked pieces of rust fell from front of truck and rear of truck I thought maybe it would be just little here and there but wow just as bad to get my mind off things I started cleaning truck as I was wash front bumper my finger went thru bumper and I cut 3 of my fingers a big chuck of the bumper fell off my three fingers went thru bumper so I called dealership he said bring truck back for refund and so I did than he tells me leave truck come back Monday for refund so I did than he said either take truck back or lose your **** completely he mentioned I have a silver truck nice shape really good shape some rust some rust he said Muffer little bad truck looked really nice super clean in and out so I looked at the bottom from the side little rust that I can see I said ok looks good he said everything same as other price rise but than he said this one has less miles so more monthly a little plus**** more down so I said ok but he never went over paper work with me just sign here n there I thought 3rd time this truck should be better so
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.