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ComplaintsforKS Events Rentals inc.
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Complaint Details
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Initial Complaint
09/21/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Karla owes us a refund of $1,460 for services she incorrectly invoiced us on. She texted us stating she would refund us and never did. I had to chase her down *************** for a refund and she kept giving me the runaround. It's very ****** I had to deal with it *************** and the money was set aside for us to use *********************, but she is not refunding me like she promised. Do NOT do business with her. She is a criminal and she should be in jail.Initial Complaint
06/24/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I hired ks events for ******************* to do the interior decorations. We had a walk through a week before ********** on the details and went over the contract. I quickly paid the complete amount that day. However,on the day of the event ***** the main coordinator was nowhere to be found. She sent the waiters to do the decorating which they failed to deliver and set up the candles all over the tables and the arch with roses behind the sweetheart table. The venue only had half of the decorations I explained to her I wanted and paid for. I contacted her on my ******* day and she promised the florist would come back and deliver the rest. They never showed up,later that day ***** said she was going to refund me because the job was incomplete and unprofessional. Days went by and till this day I have not received a refund. I requested half of the amount on ***** and ***** has declined. I sent a request on ***** and she has ignored it. I keep texting her and calling her and no response. This is an unprofessional business that let me down on my ******* day. I paid ***** for decorations and I only received half the job. I still want my refund and would like her to take accountability.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.