Business ProfileforRemoov

I tried to give Remoov zero stars. Whatever the minimum may beREMOOV IS IT. I paid their team $350 to remove three pieces of furniture. Now for several months Remoov has offered me no new information other than slyly moving my items from For sale to For donation. Im realistic and know they must charge something to pick up the furniture. $350 however, is asinine, and I assure you I am making not a ***** of that back. I called, and the representative told me that essentially they had been trying to sell my used furniture at a price point nobody will buy it at. Can I be credited ANY amount for the huge pickup fee which is just money out of my familys mouths? No they said. Can I price the items myself so I can get them sold? No they said. Their best assistance was a noncommittal Ill let my boss know and that this boss (monarch?) would have the final say on whether or not I can price my furniture through their store. Why can I not price the items lower and sell them? Im not trying to rip anyone off, and lying is something I detest. That being said, the amount is not even a concern as NO amount I come up with entitles me to choose the price. I gave them two nightstands with GRANITE countertops and real wood. A Dresser of the same. These items cost me $7000 through ****** prior, but were far too large for the apartment that came next. Be made completely powerless, give things away to those who will abuse the privilege, and end the transaction with a net loss of several hundred dollars and several hundred dollars worth of furnitureWHY? I rather doubt that Remoov is for anyone. The only party that stands to gain is Remoov, and I have learned my ****** and been made the fool. If you wish to sell I urge you to use anything other than Remoov. Perhaps **** or OfferUp. I have been scammed on these, but NEVER this unashamedly. If you want to donate, find Goodwill. If you want your money and items in a hostage situation, contact Remoov, but youd have to be a m********

Hi ******, Thanks for your feedback. Our platform uses a combination of appraisers and an algorithm to set the resale price of the items. We look at what similar items are selling for and set that price. During the consignment period the price of the item is reduced and at the end we lower it even further to liquidate the item. Our goal is to get fair market value for the items. We do take customers input into consideration, please send us an email and I will look into overriding the prices that our system put together and lower the price of your items. I can see that two of our three items have not ended their consignment period yet and they are still up for sale and the price is being dropped weekly. I will go ahead and override the current price and lower it further. When we collect items we first try to resell them and when we do you receive a portion of the sale. If we are unable to sell them then you can pick them up or we can donate them on your behalf.Please give us a call if you have any other questions or if we can help. Thank you