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ComplaintsforBlok Party
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Complaint Details
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Initial Complaint
01/25/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased a PlayTable, now TapTop by BlokParty in 2017. I understand we were backers and knew we had to wait a short time, like 6 months. But that turned into 1 year, then 2 years, then 3, then COVID. There was always an excuse. I tried to cancel in 2020 but they convinced me to wait a little longer. Then the emails topped coming. All phones and email are disconnected. The support requests are unanswered. The ******** page requests go unanswered. I know lots of people who DID get theirs. And now they are selling them on Amazon. So they must still be in business somehow, either making or selling them. I want a refund. I paid $400 total.Initial Complaint
01/21/2022
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
I ordered a Playtable, which changed names to TapTop and is also listed under Blokparty. It is an electric game board that you can play many board games on. I pre-ordered in 2017 when the company promised the games would be shipped out in a few months. For MANY months, the company kept sending emails explaining why the delays. Then came COVID, which delayed it more. I STILL have not received it and I found it offered on Amazon now. "TapTop — Alexa Built-in: Founders Edition, White Brand: TapTop" The phone numbers I had are all disconnected. I have emailed and messaged and no one returns my messages. I want my game board or a refund. Since Amazon sells them, I feel they must still be in business.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.