![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforSean's Mobile Autotech and Motorcycle Repair
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/13/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I brought my motorcycle for repairs in February 25, 2023 to ****'s Mobile Autotech and we agreed he would repair it at $1010. He requested an advance payment of $550 in March 19, 2023 and I 'in good faith' honored the request and paid him via Zelle. By June 6, 2023, (4 months later) frustrated with the extreme delay, I requested to pick up the bike and he stated the bike would not start. The fact is I drove the bike to his residence in February where he works, there was no logical reason why I should have had to 'tow my bike' out to another shop which is what I had to do. He had no explanation why my bike would not start, and the shop that re-assessed the bike said the bike was in worse condition than when the did the original estimate in February before I brought it to ****'s Mobile Autotech. They also stated there were safety issues as a result of the deficient work and the bike parts I purchased out of pocket ($200) parts that were recommended by **** used for the work that was done. I requested my refund and he refused. See the attached demand letter and filing with the ****** of ********** Repair. I sent him a demand letter on 8/1/23 and he has neither responded or complied.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.