ComplaintsforLin Permanent Makeup
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Complaint Details
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Initial Complaint
05/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I had my eyebrows tattooed and they are terrible they're the wrong color for my skin and hair she tried to fix them and I think they look worse than they did the first timeBusiness response
06/03/2024
I did this brow service for ***** almost a year and a half ago, on the consent form it is written in the form that, "With time, pigment can (and will) fade and change color according to metabolism, skin type, medications, age, smoking, alcohol, sun exposure, Retin-A, and Glycolic acids. Before the processes I explained to her that we would determine the color, shape, and position of the pigments and that the pigment would be modified slightly due to the tone and color of her skin, I have attached these consent forms which she has also agreed to. I've been working in my studio for 22 years and I always try my best to pleasure my clients with my services. Every one to two years the brow hairstrokes fade away and they have to get it re-done similar to dying your hair.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.