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Find a Location

West Coast Car Audio has 1 locations, listed below.

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    Business ProfileforWest Coast Car Audio

    Car Sound Systems

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1709 E Hammer Ln, Stockton, CA 95210
    BBB File Opened:
    11/20/2023
    Business Management
    • Customer Contact, Complaint Contact
    Contact Information

    Principal

    • Customer Contact, Complaint Contact

    Customer Contact

    • Customer Contact, Complaint Contact

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/20/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I bought a pair of speakers of JL Audio speakers on September 15, 2023, from West coast car audio on ********* in ********, **. The person who sold them to me was the owner named ***. I went to the shop on November 12,2023 to adjust the level of sound and *** the owner helped by playing his music in my truck causing the speakers I bought from him and some of my own to burn. The owner himself smelled the burned speakers and knew that he burned them and offered to replace them, and he told me, and I quote " I do not have any space right now to check them and replace them but bring the truck tomorrow". So, it being the next day Monday November 13, 2023, my wife and daughter took the truck, and the owner kept the truck for 3 days. Friday comes around and I walk into the shop I told them that I was coming in because on Thursday one of the employees that spoke Spanish, called me to pick up my truck and to come in on Friday they were going to replace the speakers and they told me that to replace them that I had to pay to send them to the speakers company I told them why did I have to pay to send them to the speakers company when the owner is the one that burned them. The employee started to argue with me and called the owner to ask about the situation. Then the owner started talking to me while the employee was translating for me, and he started to yell through the phone telling me to leave his store saying he didn't remember burning anything and that why was I going after 4 days to claim when he kept the truck for 3 days and hung up. The employee proceeded to say I'm either going to pay or to leave the store.
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    Customer Reviews

    0 Customer Reviews

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