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ComplaintsforVDubster
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/19/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered ******************* destination truth dvd. After a while I asked if they are en route, but my question could not get thru cuz my account was blocked. I was asked to follow a link and change password. Found out the link wasn't legit. I was asked 5 times to change passwords on a non legit link. I emailed them times begging to please help me. I got no reply. I just want my dvds.Initial Complaint
09/16/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Date of transaction: 9/7/22 Amount paid: $22.39 I purchased an item from VDubster on 9/7/22 and paid for 2-day shipping. It's been a week and a half now and the item has not arrived, nor has shipping info been updated. I have emailed the company multiple times to ask for an update and they do not respond. At this point I don't expect to receive the item I paid for and just want a refund, but I can't even get a response from the business (and based on other complaints, this has happened to others too).
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Studio City, CA 91604-3136
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.