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Find a Location

D & S Tile Designs has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforD & S Tile Designs

    Ceramic Tile Contractors

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers tile design and installation services.

    Business Details

    Location of This Business
    Suisun City, CA 94585-6315
    BBB File Opened:
    3/9/2018
    Years in Business:
    7
    Business Started:
    8/10/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 1017090 for this business, issued by Contractors State License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Contractors State License Board

    9821 Business Park Dr

    Sacramento CA 95827

    (800) 321-2752

    http://www.cslb.ca.gov

    Type of Entity:
    Partnership
    Number of Employees:
    10
    Hours of Operation

    Primary

    M:
    7:00 AM - 3:30 PM
    T:
    7:00 AM - 3:30 PM
    W:
    7:00 AM - 3:30 PM
    Th:
    7:00 AM - 3:30 PM
    F:
    7:00 AM - 3:30 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Ms. Silvia Alverez Requena, Operations Manager
    • Mr. Daniel Alvarez Diaz, Partner
    Contact Information

    Principal

    • Ms. Silvia Alverez Requena, Operations Manager

    Customer Contact

    • Ms. Silvia Alverez Requena, Operations Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/03/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Countertop was installed April 2021 and when the countertop was installed there was a gap on the sink.. I have since been dealing with the caulking constantly falling off and have ask ****** the owner to fix the issue. I complained in Nov. 2021 about the caulking issue so I finally in March of 2022 get ****** to come in to recaulk my sink but in May 2022. I am dealing with the same issue 4 months later. I mentioned the issue to ****** and he said that we should of never moved the sink which he installed and it was Never moved. The owner ****** went on to blame the plumber for moving the sink but the plumber didn't do anything until he installed the sink and countertops. When ****** completed the installation there was a clear gap on my sink but ****** assured me that it won't be an issue and said he guarantees all his work. Now ****** has decided to not work on recaulking my sink since it won't stay on and refuses to help. ****** is blaming me for his mistake on the install and says his 1 year warranty has expired and to go get someone else to do it. I trusted ****** when he said the gap on my sink from the countertop install was not an issue but it has been because the caulking keep falling off.. I offered to pay him to fix it but he refused.. almost to not deal with this issue anymore which is wrong way to treat someone who trusted your word.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

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